1.Camera models that are not listed in the table will be tested in the future according to market feedback.
2. SONY A7/ A7S/A7S2/A7R/A7R2/A7M2/A6000/A6300 cannot support to look back photos or video. Photos shot with panorama and timelapse cannot be stored in the camera.
3. For SONYA7/ A7S/A7S2/A7R/A7R2/A7M2/A6000/A6300, don’t turn on the stabilizer under the video mode when applying the image transmission feature. If you need to use video mode, please turn on the
stabilizer under other modes and switch back to the video mode.
4.When the SONY camera connects to the WEEBILL LAB under the video mode and needs to connect to the recorder or HDMI external device, the external device is not available. When WEEBILL LAB connects to
a SONY camera with the Steadyshot feature, part of the cameras will shut down automatically.
5. Image transmission is not available on Sony A7/A7R/A6000
1. We accept payment mainly through escrow, all major credit cards are accepted through secure payment processor escrow. Another direct payment such as Alipay, Western union,TT can be accepted.
1. WORLDWIDE SHIPPING. Domestic warehouse (some countries excluded).If you select shipment from China, the import taxes is excluded, please make sure you will pay taxes yourself.
2. Order processed timely after the payment verification.
3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday reason.
4. If you have not received your shipment within 30 days from payment date, please contact with us before any other actions. We will do our best to offer you the information of the package for customer satisfaction.
1. Items shipped from ZHIYUN official store, can be returned within 7 days of receipt of shipment in most cases. If you are not pleased with your purchase items, we will be happy to offer a replacement for exchange or refund.
2. All items provide 12 months warranty, warranty does not cover service or replacements made by the human damage, physical damage, water. For out of range of warranty, we do not provide free maintenance, in this case, if buyer turns to after-sale customer service, buyer need to pay the costs including maintenance cost and shipping cost.
1. If you are dissatisfied for any reason, please do not be quick to leave us negative or neutral feedback. We work hard to make sure every customer 100% satisfied and resolve all the problems for you and always leave positive feedback to all customers.
2. If you are satisfied with the product you received, please kindly take one minute to leave us positive feedback and 5 stars. This will highly encourage us to be better. Thank you very much!